CITT, procurement ombudsman sign MOU

OTTAWA — The office of the procurement ombudsman and the Canadian International Trade Tribunal (CITT) have announced a memorandum of understanding to facilitate suppliers’ access to the complaint review mechanisms administered by both organizations.

It also provides for cooperation between the office of the procurement ombudsman (OPO) and the CITT.

“A key objective of this MOU is to ensure that Canadian businesses are granted easier access to available complaint review mechanisms and made aware of the tight timeframes within which they must file complaints with either OPO or the CITT,” said Alexander Jeglic, procurement ombudsman. “This is in line with our objective of promoting fairness, openness and transparency in federal procurement.”

The ombudsman’s office is a neutral and independent organization of the Government of Canada that helps resolve contracting disputes between Canadian businesses and the federal government.

The office investigates complaints and provides dispute resolution services to help parties get back to business when issues arise. OPO also reviews widespread federal contracting issues and provides recommendations on how to improve them.