Purolator officially opens Toronto hub

TORONTO—With the holidays just around the corner, Purolator’s president and CEO John Ferguson joined Toronto Mayor John Tory to officially open the company’s new Toronto terminal, which services the Greater Toronto Area.

Purolator’s president and CEO John Ferguson (at podium) and Toronto Mayor John Tory (at left) officially opened the company’s new Toronto terminal. Image: Courtesy of Purolator via Twitter

The announcement is part of the company’s $1-billion Delivering the Future growth and innovation plan, which includes investments in network and fleet expansion, job creation and an increase in consumer access points.

The new Toronto hub in North York, Toronto is an $8.5 million, 110,000sq-ft terminal that will add up to 135 delivery routes and sustain 200 jobs through new and existing positions.

The terminal complements its national super hub, which Purolator announced in June 2019 and plans to open in 2021. The company says it will announce additional phases of its network expansion in 2020.

“We are making generational investments today to revolutionize the customer experience of tomorrow,” said Ferguson. “These investments are a direct reflection of our commitment to support businesses and consumers through dynamic market changes and meet their evolving expectations in a hyper-connected world. Our growth plan will position Purolator extremely well to meet historic volume levels and support even more businesses shipping to, from and within Canada over the long term.”

As part of its expansion plans the company’s fleet will increase by 300 new vehicles and it will expand its consumer access points to more than 1,000 locations across Canada.

Purolator expects to process more than five million pieces the week of Cyber Monday and over 35 million parcels leading up to the holiday season. Last year, shipments to Ontario represented roughly 38 per cent of Purolator’s Canadian business volume — with almost half (46 per cent) delivered to the GTA.

Purolator processed more than a quarter billion packages in 2018 and forecasts to deliver more this year.

The company is extending its regular delivery operations during evenings and weekends in November and December to meet demand. In the GTA alone, the company has 4,000 employees, 1,400 vehicles and 13 terminals.